Privacy Policy

What the Privacy Policy covers

Roche Products Limited is committed to protecting and respecting your privacy. It is very important to us that you should be able to use and enjoy our website without having to compromise your privacy in any way. This privacy policy (together with our Terms and Conditions) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us in line with data protection legislation. Please see below to understand how we use and protect the information that you provide to us.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Roche Products Limited, Hexagon Place, 6 Falcon Way, Shire Park, Welwyn Garden City, Hertfordshire, AL7 1TW.

Our nominated representative for the purpose of the Act is the Company Secretary.

Information collected and its usage

When registering with the site you were asked to submit personal information about yourself, for example; name, email address and institution. We may use that information to communicate with you about website updates or events relating to EXCEED if you have consented for your details to be used in this way. If you would rather not receive any further communications, please opt out by going to the
My Account page. Once there, you can opt out by unchecking the box asking whether you would like to receive email alerts from EXCEED, and click ‘Save preferences’. We will remove your email address from our mailing list upon receipt of your request. We may use information held about you in the following ways:

  • To ensure that content from our site is presented in the most effective manner for you and for your computer
  • To provide you with information, where you have consented to be contacted for such purposes
  • To allow you to participate in interactive features of our service, when you choose to do so
  • To notify you about changes to our service

If you wish to terminate your use of this site, please email the EXCEED Secretariat directly at EXCEED@virgohealth.com, and we will confirm by emailed reply the termination of your account.

Cookies

Cookies are files that identify your computer to our server. Cookies do not identify the individual user, only the computer used. Whenever you visit the site, the pages you see, along with a cookie, are downloaded onto your computer. Any information that is supplied by cookies assists us in analysing the profile of our visitors.

Cookies may be used in the following ways:

  • To help us recognise you as a unique visitor (in the form of a number) when you return to our website and allow us to tailor content or advertisements to match your preferred interests or to avoid showing you the same adverts repeatedly.
  • To compile anonymous, aggregated statistics that allow us to understand how users use our site, to help us improve the structure of our website.

You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled. To find out more about cookies and how they can be disabled please visit the Interactive Advertising Bureau at www.allaboutcookies.org.

We may use third parties on our site. Cookies may be associated with these third party sites. We do not have access or control of cookies placed by third parties.

Disclosures of your information

Your personal information may be used by all Roche companies. We will never pass your personal information to anyone else without your consent, except for (a) successors in title to our business, or (b) when required by law.

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can also exercise the right at any time by contacting us at EXCEED@virgohealth.com.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

You have the right to access information held about you. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Use of EXCEED.org.uk

Please be aware that although the information you provide to EXCEED.org.uk will be held on our server, we will not access or use this information in any way – it is there to enable Virgo HEALTH and Roche Products Limited to carry out a review of the service and highlight areas that would benefit from improvement.

Security

Roche Products Limited operates secure data networks protected by industry standard firewall and password protection. Roche Products Limited has security measures in place to attempt to protect against the loss, misuse and alteration of your user data under our control.

Except as outlined below, only authorised administrators and authorised members of EXCEED have access to the information you provide us. Further, we impose strict rules on EXCEED administrators and our third party supplier who have access either to the databases that store user information or to the servers that host our services. While we cannot guarantee that loss, misuse or alteration to data will not occur; we make every effort to prevent such unfortunate occurrences.

Changes to our Privacy Policy

We reserve the right at any time to change the Privacy Policy by posting changes online. You are responsible for regularly reviewing information posted online to obtain prompt notice of any such changes. Your continued usage of the Site after changes are posted constitutes your acceptance of the revised Privacy Policy.

Comments

If you have any requests concerning your personal information or have any questions or comments about privacy, please send an e-mail to EXCEED@virgohealth.com.


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